The Marketing and Orchestra Operations Specialist within the general policies and strategic plan established by the Board of Directors will: Create and administer a Marketing and Communications program designed to achieve the organizational objectives of the Kennett Symphony, and manage orchestra operations and administrative matters to ensure that all Kennett Symphony concerts and activities are planned and executed. Duties will be split approximately 50/50 between the Marketing & Communications and Orchestra Operations tasks described below.
Reports to the Executive Director.
Marketing & Communications Responsibilities:
Develop and implement an organization-wide marketing and communications plan, including a timetable, using a mix of communications tools to help the Kennett Symphony achieve its attendance and ticket sales goals.
Responsible for group sales, season subscription and individual concert campaigns, advertising, special promotions and direct mail.
Develop and manage all content for marketing and communications publications including program books, brochures, newsletters, postcards, etc.
Collaborate with the Marketing & Communications Committee that will provide input into the strategy and plan.
Create and implement communications materials and content including subscription and individual concert campaign materials, press releases, media advisories, targeted media pitches, blog posts, social media, web content, office window displays, and emails.
Maintain clip reports, media lists, and develop relationships with key media contacts.
Manage and update website including Arts-People ticketing software.
Develop and deliver files, photography and video production, as appropriate.
Monitor and report on revenue and attendance for all concerts.
Manage day-to-day operations of the box office including ticket sales operations and providing information to patrons. Responsible for box office operations at concerts and events.
Orchestra Operations Responsibilities:
Work with Executive Director and Music Director to create and maintain the annual master calendar and to prepare and disseminate orchestra schedules.
Interact with artistic staff including stage manager, orchestra librarian and personnel manager to ensure that concert production deadlines are met.
Assure venue procurement and interaction with venue management.
Oversee preparation and compliance with guest artist and vendor contracts.
Coordinate guest artist travel, transportation and lodging.
Process musician payroll.
Arts-People ticketing system reconciliation.
Concert box office reconciliation.
Prepare check requests, invoices and bank deposits.
File maintenance both virtually and physically.
Manage all gift acknowledgement mailings.
Point of contact to public, including answering phone.
Work with Executive Director and Development Committees on key Symphony fundraisers.
Other duties as assigned.
Bachelor degree, preferably in marketing or equivalent business experience
2+ years of hands-on business experience in consumer marketing or public relations
Excellent verbal and written communications skills
Proven skill at developing and initiating integrated communications strategies, tactical projects/programs and promotional events
Ability to conceptually visualize, communicate and articulate marketing concepts
Experience with all marketing communications functions including e-marketing, social media, advertising, public relations, and collateral
Working knowledge of graphic and media files, online marketing and print production.
Proficient with Windows-based PC and a solid working knowledge of standard Microsoft and related applications.
Ability to define metrics and track the performance of various online and off-line marketing activities.
Demonstrates ability to drive multiple projects to completion with quality, speed and attention to detail.
Self-motivated, strong organizational skills.
Should have experience and enjoy working collaboratively in a team environment.
Comfortable interacting with patrons, donors, volunteers and community leaders in person, by phone, or by use of electronic media.
Familiarity with the philanthropic aspect of non-profit organizations a plus.
Health and Safety:
Must be able to lift and carry up to 30 pounds.
This is a 40-hour per week, full time salaried position that at times includes hours outside the normal work week, specifically during concerts and special events. Compensation is commensurate with experience. The Kennett Symphony is an equal opportunity employer. The Kennett Symphony is a 501(c)(3) non-profit organization.
Send letter of interest and resume to info@KennettSymphony.org by September 30, 2019. No phone calls, please. Please note that only candidates selected for interviews will be contacted.
About Kennett Symphony
Kennett Symphony is Chester County Pennsylvania's only fully professional symphony orchestra. Kennett Symphony provides the musical landscape of an historic region renowned for the arts. All ages who want music to enrich their lives are given the opportunity to experience the world of music through a fresh approach to classical and contemporary symphonic works. Our inclusive and engaging environment allows all to share in the uplifting experience of quality live music in an approachable and affordable way.
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