The N.U.in Program is a unique and innovative first-year international program that reflects the Northeastern University (NU) mission while encouraging students to grow as individuals, develop an affinity for Northeastern, and actively engage in a supportive community that emphasizes global citizenship and a holistic academic experience. Incoming students, who participate in the N.U.in Program, study and live in an international location for the fall semester and matriculate to NU the following spring semester. Partner universities or institutions abroad provide academic courses to the students while NU staff offer on-site leadership and support services. The primary role of the N.U.in Program Coordinator is to support in the daily coordination of The N.U.in Program, including, but not limited to, collaborating with the N.U.in Senior Assistant Director and the Undergraduate Admissions and Marketing team to execute scheduled communications; develop, update and revise the N.U.in Program website and publications; monitor all social media accounts; provide customer service to prospective students and parents; and assist with event planning and general administrative tasks. Additionally, the N.U.in Program Coordinator Marketing and Communications will take proactive steps to implement high-quality written and visual communication efforts and take an active role in helping enhance existing systems to better serve N.U.in students. Overall, the N.U.in Program Coordinator will take necessary steps to promote success for the N.U.in students and the N.U.in Program, while maintaining the mission of the N.U.in Program, NU Global and Northeastern University.
Bachelor's degree required, with emphasis in marketing and/or communications preferred.
Minimum 1-3 years' experience in higher education, with preferred focus on international higher education, administrative experience or related educational experience. Experience working with students is preferred.
Process flows understanding and the ability to work well in a team environment with limited supervision.
Demonstrated ability to multi-task in a fast-paced work environment.
Customer service experience is essential.
Excellent interpersonal, diplomatic, and intercultural communication skills.
Strong computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, Skype, and social media.
Ability to exercise sound judgment.
Detail oriented and strong organization, prioritization, time management, and follow-through skills. Demonstrated sensitivity to the needs and concerns of a diverse student population.
Candidate should have strong written communication skills, ideally with previous experience proofreading, writing for various audiences, and writing in a professional setting.
Previous experience managing social media accounts in a professional setting, creating posts, social media campaigns, and initiatives, is preferred.
Previous experience with WordPress and InDesign is preferred.
Ability and willingness to work evening and weekend hours as required.
Requisition Number: STFR005411
Internal Number: 60940
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.