FastForward U is a new initiative that is part of Johns Hopkins Technology Ventures and FastFoward that has been established to provide robust student programming and dedicated space to support student innovators, entrepreneurs and teams from all campuses to explore innovation activities and interests. The program offers extra-curricular opportunities for student entrepreneurs, innovators, and students just exploring their options. FastForward U is closely aligned and coordinated with curricular and co-curricular offerings across campuses.
The mission of “FastForward U” is to provide programming and facilities with resources to support all Hopkins students including undergraduate, graduate, PhDs, and post docs with a goal of becoming a vibrant magnet for students in all programs to pursue entrepreneurial activities and experiential learning in a wide range of areas. FastForward U delivers educational programming, speaker series, practical workshops, funding opportunities, mentorship, networking, along with dedicated facilities and resources that will support all Hopkins students including undergraduate, graduate, PhDs, and post docs in their efforts to grow as entrepreneurs and to learn how to develop their ideas and technologies into sustainable enterprises.
The FastForward U Marketing and Operations Coordinator will be responsible for executing social media, marketing, and communications strategies for FastForward U. The coordinator will plan, organize, market, and execute events and/or programs located at FastForward U. The coordinator manages day-to-day space operations and maintenance and interacts with internal and external vendors and suppliers. The incumbent is responsible for overall coordination of and reporting on student usage and facility access. Additionally, the coordinator will work on special projects and programs to support FastForward U and may also have some administrative support duties for the Director of Student Ventures.
Specific Duties & Responsibilities:
Social Media, Marketing and Communications
Executes, manages and reports on FastForward U social media strategy and related activities.
Manages and executes FastForward U marketing for brand awareness, events and growth.
Designs, curates and manages the weekly FastForward U newsletter and other communications as needed.
Event Planning and Management
Manages all details for a variety of events (differing in size, scope, and focus), which may include company visits, speakers, alumni events, admissions events, networking opportunities, lecture series, luncheons, and other events as needed.
Participates in the full life-cycle of events from design, planning, implementation, and evaluation for FastForward U and FastForward including fundraising and philanthropy.
Works with leadership to understand departmental needs and tailors events accordingly.
Serves as primary contact to vendors and service providers and reviews and negotiates multiple price proposals (e.g., caterers, florists, sound/stage companies, electricians, plumbers, building management, printers, mailing houses, etc.).
Maintains an event vendor resources list and identifies back-up suppliers for contingency plans.
Utilizes various technologies for event scheduling, attendance management and follow-up, evaluation, and reporting.
Makes arrangements for technology, as appropriate, such as live streaming of video and audio for off-site event participants.
Assembles event materials (e.g., stuff envelopes, assemble welcome packets, print name tags) and assists with briefings for key leadership as appropriate.
Gathers information and statistics and prepares reports on each event to determine success and guide future event planning, such as: data on RSVP vs attendance, geographic and demographic information of attendees, cost per participant, event follow up activities, and surveying and reporting on faculty and staff satisfaction with the event. Incorporates data into relevant databases such as Salesforce.
Makes recommendations on how to improve events in the future.
Serves as a central point of contact and support for FastForward U students, faculty, administrators and staff using the innovation hub space for a variety of purposes.
Manages daily operations include hosting guests such as guest speakers and mentors, reserving conference and event space, working with building management and vendors to maintain incubator space and replenishing office/other supplies as needed. Also serves as point of contact for tours requested by alumni or other groups such as admissions.
Manages confidential information about student participants and coordination of incubator space usage including tracking student program applications, managing student onboarding and exit protocols, and coordination of facility access. Manages all reporting of relevant facility usage, access, social media and marketing.
Initiates and responds to inquiries (oral and written) from students, divisional staff, business offices, and other institutional parties regarding daily operations, space usage, and events.
Reconciles invoices/bills and processes payments. Manages all reimbursement processes for student ventures.
Assists with and manages space set up and break down of tables / chairs / equipment, etc. for day-to-day usage as well as events.
May be responsible for the packaging, shipping, set-up and return of various displays and exhibits.
Assists with special projects, programs and administrative tasks as needed
Data Management and Reporting
Using various software applications, such as word processors, spreadsheets, and relational databases, produces detailed reports of student applications and usage levels by school, by degree, and by other requested information for divisional leadership.
Note: Evening and weekend work will be required to staff and manage events.
Minimum Qualifications (Mandatory):
High School Diploma/GED.
3 years related experience required, preferably in event planning, operations and coordination (can include internships).
Additional education may be substituted for some experience.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Bachelor's degree strongly preferred.
Special Knowledge, Skills, and Abilities:
Strong project management skills, including the ability to develop appropriate timelines and meet deadlines
Knowledge of events planning and coordination
Strong attention to detail
Proven social media and marketing skills
Strong verbal communication skills, with the ability to speak comfortably to small groups
Strong written communication skills, including the ability to draft emails and letters using excellent form, style, grammar and spelling
Strong interpersonal skills with the ability to work with diverse audiences
High degree of comfort and skill working with MS Office, including Excel and PowerPoint and databases
Classified Title: Administrative Coordinator Working Title: FastForward U Marketing and Operations Coordinator Role/Level/Range: ATO 40/E/02/OE Starting Salary Range: $19.23 - $21.63 (Commensurate with Experience) Employee group: Full Time Schedule: M-F, 8:30am-5:00pm Exempt Status: Non-Exempt Location: 01-MD:Homewood Campus Department name: 60006027-Fast Forward Personnel area: Academic and Business Centers
The successful candidate(s) for this position will be subject to a pre-employment background check.
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