PHI’s Manager of Workforce Training Solutions develops and implements strategies to create and enhance training products for the direct care workforce, the more than 4 million home health aides, certified nursing assistants, and personal care aides providing care across the U.S. This position is responsible for establishing internal systems and external relationships that support the development and dissemination of superior training products in an increasingly technology-based environment. S/he helps to design, write, and deliver customized PHI curricula that improve recruitment, training, job quality, and advancement opportunities for direct care workers.
· Lead an organizational curriculum development strategy to advance PHI’s competitive edge as the leading resource on the direct care workforce.
· Create efficient and effective internal systems for management of course production, design templates, and storage methods for curricula and workforce training products.
· Develop and execute project management for direct care worker curricula, including clarifying and tracking objectives, audiences, timelines, teaching methods, measurements, subject matter experts, and curriculum writing.
· Develop new and manage existing external relationships and collaborations to enhance PHI’s national impact and develop new business.
· Identify strategic opportunities for PHI to expand its products and services to improve quality of care for older adults and people with disabilities — and quality of jobs for the workers who provide that care.
· Oversee pilot testing and iterative development of new workforce training products.
· Conduct presentations and workshops related to signature PHI curricula and our quality care through quality jobs mission.
· Coordinate an internal workteam to design measurement systems for PHI’s training programs and oversee the aggregation and analysis of the resulting data.
· Provide technical assistance to clients as they learn new training approaches and adopt new organizational structures and processes to improve quality of jobs among staff members, particularly the direct care workforce.
· Support PHI’s communication strategy by highlighting our curriculum and training products through contributions to blogs, case studies, website content, and social media as needed.
Flexible and adaptable style; a team leader who is responsive to new information and adjusts project design plans as needed.
Ability to design and write adult learner-centered curriculum in eLearning and instructor-led platforms.
Three or more years’ experience in project management roles, with demonstrated success building relationships among stakeholders.
Ability to understand PHI’s programs, services, and teaching pedagogy and integrate them into new products.
Ability to coach, motivate, and develop staff.
Excellent oral and written communication skills.
Skill in communicating across difference, working with people from diverse class and cultural backgrounds.
Ability to work independently and collaboratively with teams.
Ability to travel.
Demonstrated ability in teaching conferences and workshops.
Proficiency with Microsoft Office 365 including Word, Excel, PowerPoint, Outlook, SharePoint, and Adobe.
Minimum of a bachelor’s degree in a related field.
Preference will be given to candidates with professional experience in the fields of health care, aging, disability services, workforce development, and/or social justice.
The position reports to PHI’s Vice President of Workforce Innovations.
TO APPLY To apply, email a cover letter with your résumé to email@example.com. Please indicate “Manager of Workforce Training Solutions” in the subject line.
Application deadline: open until filled.
The position is full-time, with competitive salary and benefits, based out of our New York City headquarters.
PHI is committed to ensuring a diverse staff. We do not discriminate on the basis of gender, race, religion, creed, ethnicity, class, age, sexual orientation, or disability.
PHI (Paraprofessional Healthcare Institute) is a 501(c)(3) nonprofit organization working to ensure quality care for older adults and people living with disabilities by creating quality jobs for direct care workers — the home health aides, certified nursing assistants, and personal care aides providing care for millions across the U.S. We believe that caregiving relationships work best when direct... care staff receive high-quality training, living wages, and respect for the central role they play in the health care system and in the lives of clients and families. PHI draws on 25 years of experience working side-by-side with direct care workers and recipients in order to offer employers, policymakers, and other key stakeholders the tools needed to ensure quality care and quality jobs.
Located at 400 E. Fordham Road in the Bronx, PHI’s headquarters offer panoramic city views in the heart of a community we serve. We are 20 minutes from Grand Central Terminal on the Metro North Railroad and accessible via subway (B/D/4 lines) and bus. On-site parking is available. PHI is committed to a workplace culture of collaboration and respect.